Refund policy

Refund Policy

All Products sold on this website are covered with 1 year manufacturers warranty.

in order to claim a refund you must return the item to our address at:

Midlands Heating Spares Ltd
Unit 1 St Paul’s Rd
Balsall Heath
B12 8NG
0121 449 7342

Please include details such as name and contact details

Upon Receipt of the product we will send it to the manufacturer to test which is a 3 week process, once this has been checked by them we will give a decision on the refund.

Used parts that are not faulty cannot be returned.