All Products sold on this website are covered with 1 year manufacturers warranty.
in order to claim a refund you must return the item to our address at:
Midlands Heating Spares Ltd
Unit 1 St Paul’s Rd
0121 449 7342
Please include details such as name and contact details
Upon Receipt of the product we will send it to the manufacturer to test which is a 3 week process, once this has been checked by them we will give a decision on the refund.
Used parts that are not faulty cannot be returned.